Nayera AI

Governance

Employee Relations

Cases, grievances and resolution quality

Open cases

19

Avg resolution

9.2 days

Escalated

4

Repeat issues

6

Nayera AI signal

Needs review
Detected
Three workload grievances originate from the same team.
Likely cause
Utilization there has exceeded 120% for nine consecutive weeks.
Recommendation
Resolve as a staffing issue and brief the manager, not case by case.
Expected impact
Addresses the cause of ~30% of open cases.

Run Employee Relations Agent

Cases, grievances, investigations. Approvals go to HR Director.

All agents

Employee Relations records

No records yet. Add one manually or ask the agent.

CaseTypeDepartmentAgeStatus
ER-412Workload grievanceCustomer Support6 daysInvestigating
ER-409Policy disputeOperations12 daysEscalated
ER-415Interpersonal conflictEngineering2 daysNew
ER-398Pay queryFinance21 daysPending closure